WHAT IS TMS? Total Managed Services
Total Managed Services (TMS)
Proactive IT Support for Businesses That Depend on Technology
Technology should help your business grow—not slow it down.
At Your Way Computer Tech Team, our Total Managed Services (TMS) program is designed to give small and medium-sized businesses the same level of professional IT support that large companies rely on—without the expense of hiring a full-time IT department.
For over 30 years, we’ve helped businesses across Abilene and surrounding areas reduce downtime, improve cybersecurity, and simplify technology management.
What is TMS?
Think of TMS as your outsourced IT department.
We proactively monitor, maintain, and support your computers, servers, network, and business technology so you can stay focused on running your business—not dealing with frustrating tech issues.
Instead of waiting for things to break, we work proactively to help prevent problems before they disrupt your operations.
What’s Included with TMS?
✔ 24/7 Monitoring
We continuously monitor your systems to identify and address issues before they become major disruptions.
✔ Proactive Maintenance
Regular updates, patch management, system optimization, and preventative maintenance help keep your systems running smoothly and securely.
✔ Cybersecurity Protection
We help protect your business from malware, ransomware, viruses, and evolving cybersecurity threats.
✔ Fast Remote & Onsite Support
Need help? Our team is available for telephone, remote, and on-site support when you need it. During business hours is included in your monthly fee; after hours and emergency support is available only to established TMS clients.
✔ Vendor Coordination
Tired of dealing with internet providers, software vendors, or hardware manufacturers? We work with vendors on your behalf so you don’t have to.
✔ Backup & Disaster Recovery
Protect your important business data with dependable backup monitoring and recovery planning.
✔ Employee Technical Support
From password resets to troubleshooting and workstation issues, we help keep your employees productive.
Why Businesses Choose TMS
✔ Reduce costly downtime
✔ Improve cybersecurity & compliance
✔ Predictable monthly IT costs
✔ Faster issue resolution
✔ Access to an experienced IT team
✔ Less stress and fewer technology headaches
Our mission is simple:
Keep your systems secure, operational, and efficient—so your business can thrive.
Priority Support When You Need It Most
TMS clients receive priority response, including access to after-hours and emergency support when urgent situations arise.
When technology problems can’t wait, neither do we.
Affordable, Predictable IT Support
TMS provides enterprise-level IT expertise at a fraction of the cost of maintaining an internal IT department.
With one simple monthly invoice, budgeting becomes easier, and technology becomes more predictable.
Ready for Better IT Support?
If you’re tired of downtime, recurring computer problems, and technology frustrations, it may be time for a smarter solution.
Let Your Way Computer Tech Team become your trusted IT department.
Contact Us Today
Your Way Computer Tech Team
1317 S. Danville Dr.
Abilene, TX 79605
📞 (325) 690-1171
📧 [email protected]
🌐 www.YWCTT.com
Serving Abilene and 17 surrounding counties for over 30 years.
